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Corporate Compliance Policies
Privacy Policy

This privacy policy explains how we (General Distribution Ltd) use any personal information we collect about you. We hold personal data about our customers, employees and suppliers (known as “data subjects”) for a variety of business purposes and this falls within the scope of this policy and the requirements of the General Data Protection Regulation 2016 (‘GDPR’) effective from 25th May 2018.

Vulnerability Disclosure Policy

Like all good technology companies, we have a clear, formal and robust process for the reporting of bugs and issues. We have a schedule of improvement updates that we release throughout the year. We operate a policy of responsible disclosure for reporting security vulnerabilities.

Product Security Policy

Gendis is committed to the safety and security of our products and services.

Although we design in security measures and test our products during development, the cyber security landscape is ever-evolving. In order to keep pace, we make continuous security improvements on our products and conduct security tests on a periodic basis to ensure the ongoing resilience of our product range.

Product Compliance Policies
Product end of life disposal

When our products reach the end of their useful life, we encourage consumers to ensure they dispose/recycle metal and plastic components in accordance with local and national environmental regulations.

At the end of its serviceable life a Gendis product should not be treated as household or general waste, it should be handed over to the applicable collection point for the recycling of waste electrical and electronic equipment (WEEE) or returned to your supplier for disposal.

Product conformity declaration

A Declaration of Conformity (DoC) is used to show compliance with the following European Directives:

  • Low Voltage Directive (LVD)

  • Electromagnetic Compatibility (EMC) Directive

  • Radio Equipment Directive (RED)

  • Restriction of the use of certain hazardous substances (RoHS)

To obtain a DoC for any given product, please contact Technical Support with the product name and sales code.

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